Rogers Communications Jobs 2022 | Customer Service Consultant Careers Opportunity at Rogers Communications Careers Portal In Toronto, Ontario|remote

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Notification Out From Rogers Communications Careers Portal, Candidates Those Are Searching For Career Opportunities In Rogers Communications, Can Apply For Jobs In Rogers Communications For The Position Of Customer Service Consultant. Read Out Full Job Description About This Rogers Communications Recruitment Described Below. But Before You First Confirm That Your Profile Matches With Recruiters Defined Eligibility Criteria.

Rogers Communications Jobs | Customer Service Consultant Careers Opportunity In Toronto, Ontario

Rogers Communications Opened Hiring On Their Official Careers Portal, Job Seekers Who Are Eligible And Interested To Work With Rogers Communications As A Customer Service Consultant, Now They Can Apply For Rogers Communications Jobs. This Is Great Career Opportunity For Those Candidates Who Are Looking For A Employment Opportunity On Rogers Communications Careers Portal. Candidates Need Experience From Relevant Field And Required Qualification. Selected Candidates Will Get A Pay Of Around $ 17.50 per hour. Rogers Communications Jobs In Toronto, Ontario.

Briefed Details Of Rogers Communications Jobs For Position Of Customer Service Consultant

Recruiting Agency / Department :- Rogers Communications

Vacant Position :- Customer Service Consultant

Job Location :- Jobs In Toronto, Ontario

Jobs Type :- Rogers Communications Jobs Canada

Salary :- $ 17.50 per hour

Apply Through:- www.rogers.com

Rogers Communications Jobs In Ontario, Canada Full Job Description

 

At Rogers, we put our customers first in everything we do. We’re committed to creating best-in-class customer experiences for millions of Canadians from coast-to-coast-to-coast. Our Customer Experience team is energetic, empathetic, and dedicated to making a difference – they’re passionate about people and ready to do whatever it takes to keep us connected to a world of possibilities and the memorable moments that matter most.

If you’re someone who’s excited by a challenge, takes initiative, and moved to make a difference, you’ll find success here. We’re growing our customer experience teams and are looking for team members who are committed to make more possible for our customers and Canadians every day.

Think you’re up for the challenge and the fun? If so, consider the following opportunity!

 

Rogers is a proud Canadian company with a rich family history. That’s why it’s always been important to us to give back to our communities and make a positive impact where we live and work. Our team is dedicated to making more possible every day for our customers and for our communities across Canada. Not only is our business strong, but so is our culture. We genuinely care about each other and we know what makes you different makes us great. That’s why we believe in challenging work, rewarding opportunities and building an inclusive future for everyone. Because when our team learns, grows and reaches their true potential – we can make more possible. At Rogers, your journey is filled with limitless possibilities, build the future you want with us. Let’s make your possible at Rogers.

 

In Consumer Care, we believe our people are the heart of our success. We take pride in connecting Canadians to a world of possibilities and the moments that matter most in their lives by providing the very best wireless, residential and media to Canadians. We are leading the way in 5G for both coverage and reliability. Consumer Care is an opportunity for you to build something amazing, while accelerating your career. Together we can make more possible.

 


Life at Consumer Care – What We Offer

We invest in our people to unleash their potential so we can win as a team! As part of the team, you will have access to a ton of amazing resources, discounts and perks. To name a few:

  • Unlimited access to Headspace Premium for mindfulness training
  • Access to a virtual walk in clinic to connect with Healthcare Professionals from home
  • LIVX – Fitness Membership to attend classes virtually
  • Company matching contributions to charities you support
  • Paid time off for volunteering
  • Great benefits from Day 1, pension plan, RRSP, TFSA and Wealth Accumulation Plan
  • Employee discounts to our products and services
  • Leadership development, Mentorship and Coaching programs

We genuinely care about each other and we’re committed to fostering an inclusive and diverse workplace at Rogers so all of our team members can bring their whole selves to work. We have employee resource groups that build awareness and a culture of allyship for equity-seeking groups, including groups representing People of Colour, LGBTQ2S+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes you different makes us great.


What We’re Looking for:

We’re looking for someone who will bring enthusiasm and a positive attitude to the work they do. Someone who has a deep passion to listen and genuinely want to help each person they connect with. This role is fast-paced, and the environment is ever changing.

 

You will be challenged to ask the right questions to unlock the appropriate solutions while recommending our products and services to our customers. You will foster collaboration within your team and other departments in efforts to help us work efficiently and provide world class customer service


What You’ll Do:

Our customers come first, and they inspire everything we do. As part of our team, you will be providing world class customer service by connecting with our customers, analyzing their needs and offering customized solutions. You will receive ongoing training and development to ensure you have all the necessary skills to navigate through our systems to find the solutions and/or the products that best suit our customers. We are there when our customers need us so you will have the ability to work a flexible schedule. You will be speaking to different people from across Canada.


You should have:

  • High School Diploma or equivalent
  • 1+ years of customer interaction in a professional role, either face to face or over the phone
  • Expert communication and listening
  • Strong analytical and problem-solving skills
  • Ability to work a flexible schedule
  • Navigate multiple computer systems
  • Multitasking

 


Virtual work from home requirements:

Do you prefer to work onsite at our Centre in Burnaby, or remotely (work from home)? For Candidates interested in working remotely, you must have the ability to work independently in a virtual environment where you will work remotely with coworkers and Leaders. If you reside within 250 km of the location we want to hear from you! You must have a secure, quiet, distraction-free work environment without any conflicting responsibilities during your scheduled work time
Must have a suitable high speed internet connection (direct connection, not wireless). All computer equipment is provided for colleagues working from home.We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible

 

We’re hiring Customer Solution Specialists- to join our FIDO team. This postion will begin on June 13, 2022. In this role, you will be supporting customers with their home devices and services.

 

At Rogers, we provide world-class service by connecting to our customers, analyzing their needs, and offering customized solutions. If you’re someone who cares about people, builds rapport easily, and is genuinely invested in helping others, you’d be a great fit for our team!


You are:

Empathetic – You are someone who is able to show understanding and relate to the customer
Outgoing – You are someone who is friendly and approachable
Patient – You are someone who regardless of situation is able to support the customer in a tactful and effective manner
Genuine – You are someone who is authentic in your interaction with customers
Knowledgeable – You are someone who is comfortable learning new computer systems and various applications


You get to:

  • Connect and build rapport with customers by actively listening and asking the right questions
  • Troubleshoot customer connectivity issues
  • Promote and recommend the latest products and services to customers
  • Make customers lives easier by providing them with value-add services

 


As a condition of hire, all new employees will be required to provide proof of vaccinations against COVID 19. Any request for an exception under Human Rights legislation must be supported by evidence to be considered by Rogers on a case by case basis.


Please click 
here to review conditions that may qualify for medical exemption to the COVID-19 vaccine.

 

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: None
Posting Category/Function: Call Centre Operations & Customer Service / Sales
Requisition ID: 268409

Together, we’ll make more possible, and these six shared values guide and define our work:

  • Our people are at the heart of our success
  • Our customers come first. They inspire everything we do
  • We do what’s right, each and every day
  • We believe in the power of new ideas
  • We work as one team, with one vision
  • We give back to our communities and protect our environment

 

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

Posting Notes: Customer Experience

Apply Now For Rogers Communications Jobs

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