Informatica Jobs 2022 | Technical Support Engineer Careers Opportunity at Informatica Careers Portal In Toronto, Ontario

Informatica Jobs | Technical Support Engineer – EDC Career Opportunity at Informatica Careers Web-page. Informatica Toronto, Ontario Jobs . Find-out Toronto, Ontario Government Jobs for freshers. Toronto Entry Level Jobs In Ontario. Get latest job Opportunity in Canadian Government. Canadian Government Jobs in Toronto, Ontario. Get All Hiring Updates From www.informatica.com

Notification Out From Informatica Careers Portal, Candidates Those Are Searching For Career Opportunities In Informatica, Can Apply For Jobs In Informatica For The Position Of Technical Support Engineer – EDC. Read Out Full Job Description About This Informatica Recruitment Described Below. But Before You First Confirm That Your Profile Matches With Recruiters Defined Eligibility Criteria.

Informatica Jobs | Technical Support Engineer – EDC Careers Opportunity In Toronto, Ontario

Informatica Opened Hiring On Their Official Careers Portal, Job Seekers Who Are Eligible And Interested To Work With Informatica As A Technical Support Engineer – EDC, Now They Can Apply For Informatica Jobs. This Is Great Career Opportunity For Those Candidates Who Are Looking For A Employment Opportunity On Informatica Careers Portal. Candidates Need Experience From Relevant Field And Required Qualification. Selected Candidates Will Get A Pay Of Around $ 40,000.00 – 50,000.00 a year . Informatica Jobs In Toronto, Ontario.

Briefed Details Of Informatica Jobs For Position Of Technical Support Engineer – EDC

Recruiting Agency / Department :- Informatica

Vacant Position :- Technical Support Engineer – EDC

Job Location :- Jobs In Toronto, Ontario

Jobs Type :- Informatica Jobs Canada

Salary :- $ 40,000.00 – 50,000.00 a year

Apply Through:- www.informatica.com

Informatica Jobs In Ontario, Canada Full Job Description

POSITION BASED OUT OF AUSTIN, TX OR TORONTO, CANADA OFFICE

Our Company

Informatica is the world’s number one independent provider of data integration software. Thousands of organizations rely on Informatica for maximizing return on data to drive their top business imperatives. To maximize return on data, Informatica increases the value of data by delivering relevant, trustworthy, timely, authoritative, actionable, accessible, holistic and secure data. At the same time, Informatica lowers the cost of data by bringing down business costs, labor costs, software costs, hardware costs and storage costs. With the Informatica Platform organizations can fully leverage their information assets residing on-premise, in the Cloud and across social networks.

Our Team

Our award-winning Customer Support team is one of Informatica’s strongest assets, enabling us to strengthen our customer relationships by delivering on our promise of superior technology and proven results. The Global Customer Support team is committed to finding the best solutions to our customer’s problems and uncompromising when it comes to exceeding their expectations through exemplary service delivery.

Your Opportunity

This key individual will serve as Technical Support champion for both internal and external Data Archive and Data Masking customers. The Technical Support Engineer will exercise independent initiative with the authority to act in order to meet all requirements for the customer.

Our Ideal Candidate

The Technical Support Engineer will be responsible for ensuring our customers’ success and satisfaction with our products and contributing to their long-term loyalty. You will work closely with the rest of the Informatica support team, QA, Engineering, Solutions Delivery, Sales, and Product Management to ensure that Informatica is delivering overall superior service and support to our customers.

Responsibilities

  • Diagnose and resolve customer inquiries related to operating Informatica software products in customer’s environment.
  • Ensure all issues are resolved or escalated to the proper resources to resolve in a timely fashion. Additionally, this individual will manage communications to customers at all levels to maintain positive relationships
  • Manage communications/expectations to customers at all levels to maintain positive relationships.
  • Utilize information tools, training and experience to provide high level of customer satisfaction
  • Participate in problem escalation and call prevention projects to help customers and other technical specialists increase their efficiency with our products
  • Ensure all issues are resolved or escalated to the proper resources to resolve in a timely fashion.
  • Manage communications to customers at all levels to maintain positive relationships.
  • Utilize information tools, training and experience to provide high level of customer satisfaction
  • Participate in problem escalation and call prevention projects to help customers and other technical specialists increase their efficiency with our products

Requirements

  • Bachelor’s degree in Computer Science or Master’s degree in Computer Science or related technical field with 2+ years of industry experience
  • 3+ years of industry experience with Bachelor’s degree in Computer Science or related technical field supporting mission critical software components
  • Strong desire to master Database, Data Warehousing and Business Intelligence tools
  • Excellent grasp of relational database management theory and practice
  • Knowledge of JDBC,ODBC drivers, Linux and Windows operating systems and networks
  • Excellent written and verbal communication and problem solving skills
  • High degree of analytical and problem solving abilities
  • Team player who shares ideas and resources
  • Strong debugging and troubleshooting skills
  • Hadoop Technologies, Solr and experience with supporting Big data products
  • Hadoop Distribution like Hortonworks, CloudEra,
  • Knowledge of Metadata, Business Intelligence tools, Tomcat
  • Experience in Oracle, MSSQL Server and/or DB2
  • Experience in Windows and Linux flavors of operating system
  • Ability to work with minimum supervision

Informatica offers a competitive compensation package that includes base salary, medical, retirement and flexible time off and more. Our generous benefits vary depending on your geographic work location. It’s an exciting time to work at Informatica, you can learn more about our company, our products and services at www.informatica.com. We are an Equal Opportunity Employer (EOE).

Where data is poised for greatness

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader. By joining our team, you’ll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates. We encourage you to be yourself, grow with us and help us create a world where data is poised for greatness.

Apply Now For Informatica Jobs

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