D2L Jobs 2022 | Knowledge Specialist Careers Opportunity at D2L Careers Portal In Kitchener, Ontario

D2L Jobs | Knowledge Specialist Career Opportunity at D2L Careers Web-page. D2L Jobs In Kitchener Jobs . Find-out Jobs In Kitchener Government Jobs for freshers. Jobs In Kitchener Entry Level Jobs In Jobs In Kitchener. Get latest job Opportunity in Canadian Government. Canadian Government Jobs in Jobs In Kitchener. Get All Hiring Updates From www.d2l.com

Notification Out From D2L Careers Portal, Candidates Those Are Searching For Career Opportunities In D2L, Can Apply For Jobs In D2L For The Position Of Knowledge Specialist. Read Out Full Job Description About This D2L Recruitment Described Below. But Before You First Confirm That Your Profile Matches With Recruiters Defined Eligibility Criteria.

D2L Jobs | Knowledge Specialist Careers Opportunity In Jobs In Kitchener

D2L Opened Hiring On Their Official Careers Portal, Job Seekers Who Are Eligible And Interested To Work With D2L As A Knowledge Specialist, Now They Can Apply For D2L Jobs. This Is Great Career Opportunity For Those Candidates Who Are Looking For A Employment Opportunity On D2L Careers Portal. Candidates Need Experience From Relevant Field And Required Qualification. Selected Candidates Will Get A Pay Of Around $ 72238.00 per year. D2L Jobs In Jobs In Kitchener.

Briefed Details Of D2L Jobs For Position Of Knowledge Specialist

Recruiting Agency / Department :- D2L

Vacant Position :- Knowledge Specialist

Job Location :- Jobs In Kitchener,Ontario

Jobs Type :- D2L Jobs Jobs In Kitchener

Salary :- $ 72238.00 per year

Apply Through:- www.d2l.com

D2L Jobs In Jobs In Kitchener Full Job Description

The Knowledge Specialist is responsible for coordinating the timely delivery of multi-lingual content to our customers. This role will focus primarily on the creation, design, and delivery of customer facing materials that are delivered to D2L’s global client base. In addition to content creation, the Knowledge Specialist will partner across multiple D2L teams, as well as strategic partners, to build scalable processes to ensure multi-lingual support for the Brightspace LMS, Community, and other D2L Resources is available. In addition to strong problem-solving skills, a successful Knowledge Specialist will have strong writing, project management, and process implementation skills.

HOW WILL I MAKE AN IMPACT?

  • Collaborate with internal and external stakeholders to ensure that multi-lingual client content needs are met
  • Develop, document, and refine internal processes relevant to all departments to enhance collaboration with internal and external stakeholders
  • Partner with the Community Team by answering customer questions, building reports, and improving user experience through customer focused learning sessions
  • Act as liaison with individual contributors across D2L (Training, CSM, LCS, Sales, etc.) to identify and create new content
  • Create and maintain reports to track participation in various programs to help build and sustain key D2L initiatives
  • Monitor and maintain publishing queues to edit, coach, and publish content created by D2L colleagues

WHAT YOU’LL BRING TO THE ROLE:

Must have:

  • Ability to work proactively and independently in a demanding environment
  • Strong problem-solving skills
  • Fluency in at least one language other than English (Canadian French, Mexican Spanish, Brazilian Portuguese, Dutch, or Arabic)
  • Ability to independently execute all deliverables associated with customer/D2L needs in a timely and trackable fashion
  • Experience in technical writing (FAQs, customer and internal facing documentation, etc.)
  • Ability to engage with customers through written responses and as part of client interviews

Nice to have:

  • Experience with GitHub as a platform for version control
  • Experience with SergeIO
  • Graphic design skills
  • Experience managing cross-functional projects

Education Requirements:

4 year college degree or 2-3 years experience working within Technical Support or similar

Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don’t believe you meet every single qualification outlined, because we love to help our people grow and develop!

Why we’re awesome:

At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following;

  • Impactful work transforming the way the world learns
  • Flexible work arrangements
  • Learning and Growth opportunities
  • Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
  • 2 Paid Days off for Catch the Wave related activities like exams or final assignments
  • Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
  • Retirement planning
  • 2 Paid Volunteer Days
  • Competitive Benefits Package
  • Home Internet Reimbursements
  • Employee Referral Program
  • Wellness Reimbursement
  • Employee Recognition
  • Social Events
  • Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.

Apply Now For D2L Jobs

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